Understand the situation
Write a short account of what happened. Include the key dates, the people involved, and what you want to resolve.
A clearer starting point
Bring your claim into focus.
Start with what matters. Claim Core puts a clear, practical approach to claims at the center: understand the situation, gather the details, and identify the next step.
Less noise. More clarity. One step at a time.
THE CLAIM CORE APPROACHClarity at the core.
What you can expect
- Plain-language guidance
- A practical starting point
- No promises of a particular outcome
Keep the essentials in view
A claim is a process.
Start with a clear picture.
You don’t need every answer to begin. Build a useful foundation, then work through the questions that remain.
The core idea
Make the important details easier to see.
A simple summary can turn scattered information into a clearer starting point. Keep the facts, the supporting records, and the open questions together.
Facts first. Next steps second.
Bring the records together
Collect relevant correspondence, photos, receipts, and reference numbers. Keep originals and note anything still missing.
Define the next step
List unanswered questions, check any stated deadlines, and identify who you need to contact for confirmation.
Your first step
Start small.
Get the essentials down.
Take a few minutes to create your claim summary. A date, a short description, and one clear question are enough to begin.
Use the starting checklistThree things to write down
- 01What happened, and when?
- 02Which records support the facts?
- 03What do you need to clarify next?
General information only. Requirements and deadlines depend on the claim; confirm them with the relevant provider or a qualified adviser.